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Hours

Mondays: CLOSED
Tues. - Sat.: 9AM - 5PM
Sun.: 1PM - 5PM

Location

500 Mid America Blvd.
Hot Springs, AR 71913
(501) 767-3461


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Our Mission

The mission of Mid-America Science Museum is to stimulate interest in science, to promote public understanding of the sciences, and to encourage life-long science education through interactive exhibits and programs.


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Kayak Hot Springs Travel Guide

Kayak Hot Springs Travel Guide

© 2024 Mid-America Science Museum

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Shipping and Return Policy
Privacy Policy
Online Security
 HOSTED ECOMMERCE SITE TERMS OF SERVICE

V12.9.14.16957

The operator of this site (“Operator”) has built this site with TAM Intelliware, a division of Lode Data Systems, Inc. (“LDS”). As host of the site, LDS will have access to personal data and information that is collected by or provided to the site. LDS will manage all such data according to its Privacy Policy in order to protect the privacy of your information, and LDS provides access to the site according to its Terms of Service. By using the site, you accept and agree to be bound and abide by our Terms of Service and our Privacy Policy. If you do not agree, please do not access or use the site.

The content of the site is provided by Operator, and any purchase, agreement, communication, or other transaction you engage in via the site is solely between you and Operator. TAM is not responsible for the delivery or quality of any goods or services sold or advertised through this site. Any opinions or views expressed on this site do not necessarily reflect those of TAM, and TAM does not review, verify, endorse, or otherwise vouch for the content of this site, nor is TAM in any way responsible for the content of this site. TAM WILL NOT BE HELD LIABLE FOR ANY LOSS, DAMAGE, OR OTHER CLAIM ARISING AS A RESULT OF YOUR USE OF THIS SITE. TAM AND ITS LICENSORS DISCLAIM ANY WARRANTY OF TITLE OR ANY OTHER WARRANTIES FOR ANY OF OPERATOR’S OFFERING(S) OR ANY THIRD PARTY PRODUCT(S). Please see the Terms of Service for additional limitations and exclusions.
12/06/2025 07:31:02 AM
 Privacy Policy

Privacy Policy

Mid-America Science Museum is the sole owner of the information collected on this site and protects the privacy of our donors, members, volunteers and visitors. We will not sell, share, or rent this information to others except as explained in this statement. Mid-America Science Museum collects information from users on our website in some or all of the following ways:

Registration

In order to use certain parts of this website, users may be asked to first complete a registration form. During registration, users may be asked to give their contact information (such as name and email address). This information is used only to contact the user about the services on our site for which they have expressed interest. Users may also be asked to provide demographic information (such as zip code, age, or gender). To support Mid-America Science Museum's mission to provide science education to all people, we may share general demographic statistics about the users of our site with other organizations. Mid-America Science Museum will not share specific information about an individual user without that user's consent.

Purchases

We request information from our customers during online purchases of goods or services. During purchases, users must provide contact information (like name, shipping address, and email address) and financial information (like credit card number, expiration date). This information is used only for billing purposes and to fill the customer's order. If we have trouble processing an order, contact information is used to get in touch with the customer. Mid-America Science Museum does not share individual purchase information with any other commercial enterprise.

Donor Privacy Policy

Mid-America Science Museum will not share or sell donor personal information with anyone else, nor send donor mailings on behalf of other organizations. This policy applies to all donor information received on any platform (including website and mobile applications) as well as any electronic, written, or oral communications. Donors can be removed at anytime from our mailing list by contacting the Director of Development at (501) 767-3461 ext. 3671.

Email Communication

Mid-America Science Museum offers regular email communications for visitors interested in opting in to receiving information about upcoming exhibits, shows, and events. Mid-America Science Museum and Constant Contact do not sell or rent our email mailing lists. Subscribers may unsubscribe from our email lists at any time by clicking the link provided at the bottom of each email communication.

Log Files

Like most websites, Mid-America Science Museum uses IP addresses to analyze trends, administer the site, track users' movement through the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Comments

Mid-America Science Museum provides ways for users to give us their comments on the Museum website. Personal information provided with these comments is not shared outside of Mid-America Science Museum and is used internally only to respond to specific comments.

Surveys and Contests

From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age or grade level, etc). Contact information will be used to notify the winners and award prizes. In cases where a contest is sponsored by a third party, contest entrants' contact information may be shared with the third party sponsor. Survey information will be used for purposes of science education or improving the use and satisfaction of this site.

Links

Mid-America Science Museum's website contains links to other websites. Please be aware that the Museum is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Mid-America Science Museum's website.

Security

Mid-America Science Museum takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline using industry standard systems.

If you have any questions about the security of our website, please email: info@midamericamuseum.org

Notification of Changes to Mid-America Science Museum’s Website Privacy Policy

If Mid-America Science Museum decides to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 Security

Mid-America Science Museum Online Security Policy

Introduction

At Mid-America Science Museum (MASM), we value the privacy and security of our customers. This Online Security Policy outlines the measures we take to protect your personal information and ensure a safe online experience. By accessing our website, you agree to the terms of this policy.

  1. Information Collection
  2. We collect personal information that you voluntarily provide when using our website, such as:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information
    • Other relevant details for membership, donations, or event registrations
  3. Use of Information
  4. Your personal information is used for the following purposes:

    • Processing transactions
    • Providing customer support
    • Sending promotional materials and updates
    • Improving our website and services
    • Conducting surveys and research
  5. Data Protection
  6. We implement a variety of security measures to ensure the protection of your personal information:

    • Encryption: All sensitive data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
    • Access Control: Access to personal information is restricted to authorized personnel who need it for specific purposes.
    • Secure Storage: Personal data is stored in secure databases protected by firewalls and access controls.
    • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  7. Payment Security
  8. We use secure payment gateways to process financial transactions. All payment information is encrypted and handled in accordance with Payment Card Industry Data Security Standard (PCI-DSS) requirements.

  9. Cookies and Tracking
  10. Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.

  11. Third-Party Services
  12. We may employ third-party companies and individuals to facilitate our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.

  13. Data Retention
  14. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  15. User Rights
  16. You have the right to:

    • Access, update, or delete your personal information
    • Opt-out of receiving marketing communications
    • Restrict the processing of your personal data
    • Lodge a complaint with a supervisory authority
  17. Children's Privacy
  18. Protecting the privacy of children is especially important to us. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information promptly.

  19. Changes to this Policy
  20. We may update this Online Security Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

  21. Contact Us
  22. If you have any questions or concerns about this Online Security Policy, please contact us at:

    Mid-America Science Museum
    500 Mid America Blvd
    Hot Springs, AR 71913
    Phone: (501) 767-3461
    Email: info@midamericamuseum.org

    By using our website, you consent to the terms of this Online Security Policy. Thank you for trusting Mid-America Science Museum with your personal information.

 Shipping and Return Policy

Mid-America Science Museum Refund Policy

General Admission Tickets

We treat every purchase dispute on a case by case basis. This includes but is not limited to; General Admission, Group Admissions, Birthday Parties and Memerships

  • All sales of tickets purchased online are final.
  • No refunds or exchanges will be issued for online purchases of tickets.
  • Please review your order carefully before completing your purchase.

We appreciate your understanding and support. If you have any questions or concerns, please contact our customer service team.

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